Understanding Your Sewer Bill & Online Payments

Sewer billing is based on your property’s water usage and local rate structure, which may include fixed service charges and usage-based fees. Bills are issued on a monthly cycle, with the due date clearly printed on your statement. Late payments may result in penalties or interest, so it is important to review each bill promptly.

Sewer Service Application Fee

A non-refundable application fee of $75.00 is required for all sewer service applications. This fee must be paid at the time of application submission. Applications will not be processed without payment.

Sewer tap connection charges are based on the type of property and installation requirements, as outlined below:

• Existing Residential Dwellings (no road cut required): $600.00

• Existing Residential Dwellings (road cut required): $ 900.00

• Residential Dwellings: $2,500.00

• Residential Dwellings (New Development): $2,500.00

• Existing Commercial Buildings: $2,500.00

• New Commercial Buildings: $4,500.00

All fees are subject to applicable regulations and must be paid prior to service connection.

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Sewer Bill Adjustment Policy

The Town may allow a one-time sewer bill adjustment within a twelve (12) month period for customers who experience unusually high water usage that results in an increased sewer charge.

Eligibility for Adjustment

Sewer bill adjustments may be considered under the following conditions:

• Leaks or excess water usage that significantly increase water consumption

• Temporary high water usage, including but not limited to:

  • Filling swimming pools

  • Operating irrigation systems

Approval of an adjustment is at the Town's discretion.

Adjustment Calculation Method

The adjustment is calculated using the following method:

1. Determine the customer's average sewer usage for the previous six (6) months.

2. Subtract this six-month average from the sewer charge during the period of excessive usage.

3. The Town will identify the highest month of excessive usage and may refund fifty percent (50%) of the amount above the six-month average.

Example Calculation

• Sewer bill: $250.00

• Six-month average sewer charge: $100.00

• Amount above average: $250.00 − $100.00 = $150.00

• Adjustment (50% of excess): $150.00 ÷ 2 = $75.00 refund

Multiple Billing Periods

If the leak or excess usage spans two consecutive billing periods, the Town may adjust both months accordingly, using the same calculation method.

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